THOYEN App Redesign

THOYEN brought me on in early 2021 to redesign their app, think TaskRabbit but built for college campuses. Students pick up odd jobs, cleaning, moving help, tutoring, for extra cash, and an automatic matching system assigns tasks based on their profile, which they can accept or turn down.

My job was to build one design system that worked across mobile and web without feeling like two different products. Students on THOYEN are busy and checking the app between classes, so I optimized for speed and clarity over anything flashy.

I started with a full audit of the existing UI and talked to stakeholders to find the actual pain points: profile customization, payment processing, and task tracking kept coming up. The trickiest part was designing for two very different users, students doing tasks and customers hiring them, without building two separate apps that happened to share a name.

The redesigned dashboard puts earnings, ratings, and available tasks front and center, with a bottom nav bar for the stuff people check constantly: active tasks, schedule, profile. I added small feedback animations for moments like accepting a task or completing a transaction, mostly so the app didn’t feel like it was ignoring you when you tapped something important.

Payments got the biggest overhaul. Linking a card or bank account used to be confusing, so I simplified that flow while keeping it clear what was actually happening with someone’s financial info. I also went back through everything for basic accessibility, text scaling and tap target sizes especially, since a lot of this app gets used one-handed while walking to class.

For rewards and discounts, I designed an offers section built around cards that surface the deal terms without shouting over the rest of the app.

The design system I built is meant to scale as THOYEN adds features, not get rebuilt every time the app grows. What shipped is a more usable version of the same idea: a straightforward way for students to find paid work on their own campus.